Careers

San Francisco, CA (Temporary On-site)

Are you looking to support a fast-growing, fast-paced, client-oriented boutique bank with opportunity to learn and grow? Bank of San Francisco is seeking a temporary Sr. Commercial Loan Servicing Specialist for 3+ months to take ownership of implementing complex transactions onto the servicing platform. The ideal candidate must be able to analyze complex situations and communicate solutions succinctly and accurately, verbally and in writing, to clients, BSF teammates, vendors, auditors, etc. Our team is small, so we all wear many hats. As a Sr. Specialist, you will help redefine our department as we continue to grow and service commercial, residential, consumer, SBA loans, and construction loans, all with exceptional client service.

Please contact us today to discuss this opportunity!

RESPONSIBILITIES

• Board newly originated loans onto our servicing platform, Jack Henry’s SilverLake product.
• Work closely with the funding team, as needed, to ensure that all new loans are boarded correctly, if necessary.
• Work with the relationship manager and or the closing team to ensure complex restructured commercial loans are boarded correctly, if necessary. This requires analyzing past loan transactions, potentially reversing payments, changing loan terms, backdating loan parameters, etc.
• Analyze loans being serviced improperly due to prior data entry errors, payment exceptions, misapplications, etc. Review loan documents, system settings and or transaction history, and manually calculate expected outcomes. Communicate findings and solutions succinctly and accurately, verbally and in writing, to internal and external parties. Communicate with platform vendor to assist in correcting the servicing platform when necessary.
• Process monetary and non-monetary transactions (i.e., loan origination, funding wires, prepaid interest, etc.).
• Daily GL balancing.
• Research client and internal inquiries and deliver a response or solution.
• Process special assets, charge offs and non-accrual transactions, and system updates.
• Provide work direction to new members of the Loan Servicing Department.
• Interact with accounting, loan closing/funding, loan officers/relationship managers, and loan processors, as needed.
• Contribute to the development of processes and procedures.
• Assist other team members when needed for processing other transactions such as hazard insurance premiums, property tax payments, participation remittances, monthly FHLB collateral pledge, etc.

REQUIRMENTS:

• 5+ years of experience in a small to mid-size Loan Servicing Department required.
• Commercial loan servicing experience required.
• Residential, SBA loan, construction loans servicing experience preferred.
• Mid-level experience with Excel preferred.
• Prior experience with the Jack Henry/SilverLake servicing system is a huge plus.
• Accuracy and attention to detail.
• Excellent oral and written communication skills.
• Capable of being assigned specific projects and monitoring projects for completion within expected time frames.
• High degree of flexibility to react to an environment of growth and change.
• Bachelor’s degree in business, finance (or other related field) or five or more years of banking experience in loan servicing department.

To apply, please send your resume or inquiry to Sue at  humanresources@bankbsf.com.

Pay: $104,000 - $135,000 per year

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.